Terms of Sale

Last updated: September 1, 2026

These Terms of Sale apply to all purchases made through the Shailyne online store.

By placing an order with Shailyne, you agree to these Terms of Sale, together with our Terms of Service, Shipping Policy, and Return & Refund Policy.

1. Products

We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and prices displayed on our website are accurate.

Product colors and appearance may vary slightly depending on your device, screen settings, lighting, or other factors.

We reserve the right to update product information, correct errors, change prices, or discontinue products at any time.

2. Prices

All prices are displayed in the currency shown on our website or at checkout.

Prices may change without prior notice. The price applicable to your order is the price displayed at the time you complete your purchase, except in the case of an obvious pricing error.

Applicable taxes, duties, customs charges, or other fees may apply depending on your location and will be handled as indicated at checkout or under applicable law.

3. Placing an Order

When you place an order, you agree to provide accurate and complete information, including your name, billing information, shipping address, email address, and payment details.

After placing an order, you may receive an order confirmation email.

An order confirmation acknowledges that we have received your order but does not necessarily mean that the order has been accepted and dispatched.

Shailyne reserves the right to refuse or cancel an order where permitted by law, including in cases of:

• Suspected fraud or unauthorized activity

• Incorrect pricing or product information

• Product availability issues

• Payment problems

• Incorrect customer information

• Unusual or excessive ordering activity

• Violation of our Terms of Service

If an order is cancelled after payment has been received, an appropriate refund will be issued.

4. Payment

Payment must be successfully received before an order can be processed.

We accept the payment methods displayed at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payment processing may be handled by third-party payment providers. Your payment information may therefore be subject to the terms and privacy policies of those providers.

5. Order Acceptance

We reserve the right to limit quantities purchased per customer, household, or order where reasonably necessary.

We may refuse or cancel orders that appear to be placed for fraudulent purposes, unauthorized resale, or in violation of applicable laws or our policies.

If we are unable to fulfill an accepted order, we will notify you and provide an appropriate remedy, including a refund where applicable.

6. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

We currently offer worldwide shipping to eligible destinations.

Estimated delivery times are provided for informational purposes and are not guaranteed unless expressly stated otherwise.

Customers are responsible for providing accurate delivery information.

Delays caused by customs, carriers, weather, public holidays, incorrect addresses, or other circumstances beyond our reasonable control may occur.

7. Customs, Duties and Taxes

For international orders, additional customs duties, import taxes, VAT, brokerage fees, or other charges may apply.

Unless expressly stated otherwise at checkout, the customer is responsible for any applicable charges imposed by the destination country.

Customers are responsible for complying with applicable import requirements in their country.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Eligible voluntary returns may generally be requested within 15 days of delivery, subject to the conditions stated in that policy and applicable law.

Customers are responsible for return shipping costs for voluntary returns, including change-of-mind returns, where permitted by applicable law.

Mandatory consumer rights are not affected by these Terms.

9. Defective or Incorrect Products

If you receive a defective, damaged, or incorrect product, please contact Shailyne Customer Support as soon as possible.

We may request photographs, videos, order information, or other reasonable evidence to assess the issue.

Where required by applicable law, Shailyne will provide the appropriate legal remedy.

10. Promotions and Discounts

Promotional codes and discounts may be subject to specific terms and conditions.

Unless expressly stated otherwise:

• Promotional codes cannot be exchanged for cash.

• Only one promotional code may be used per order.

• Discounts cannot be applied to previous purchases.

• Promotions may be subject to expiration dates or product exclusions.

Shailyne reserves the right to cancel or modify promotions where permitted by law.

11. Gift Cards

If Shailyne offers gift cards, additional terms may apply.

Gift cards may not be redeemed for cash except where required by applicable law.

Gift cards may not be used for unauthorized resale or commercial purposes.

12. Product Use

Customers are responsible for using Shailyne products in accordance with the instructions, warnings, and intended use provided with the product.

Shailyne is not responsible for damage resulting from misuse, improper handling, unauthorized modifications, or failure to follow applicable product instructions, except where liability cannot legally be excluded.

13. Consumer Rights

Nothing in these Terms of Sale is intended to exclude, restrict, or replace any mandatory consumer rights.

Customers in the European Union retain applicable statutory rights, including rights relating to withdrawal and defective or non-conforming goods.

Customers in the United States retain any rights and protections that cannot legally be excluded or limited under applicable federal or state law.

14. Changes to These Terms

We may update these Terms of Sale from time to time.

The updated version will be posted on this page with a revised “Last updated” date.

Changes will apply to purchases made after the updated Terms have been posted, unless otherwise required by applicable law.

15. Contact Us

If you have questions about an order or these Terms of Sale, please contact:

Shailyne Customer Support
Email: byshailyne@gmail.com

Please include your order number when contacting us about an existing purchase.