Terms of service

Terms of Service

Last updated: September 1, 2026

Welcome to Shailyne. These Terms of Service (“Terms”) govern your use of the Shailyne website and your purchase of products from our online store.

By accessing our website or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website or place an order.

1. About Shailyne

This website is operated by Shailyne.

Throughout the site, the terms “we,” “us,” and “our” refer to Shailyne. Shailyne offers this website, including all information, products, services, content, and functionality available through it.

2. Eligibility

By using our website or placing an order, you confirm that:

  • You are legally capable of entering into a binding agreement under the laws applicable to you.

  • The information you provide is accurate and complete.

  • You will use our website only for lawful purposes.

If you are purchasing on behalf of another person or business, you confirm that you have the authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, availability, and other information displayed on our website are accurate.

However, colors and appearance may vary depending on your device, screen settings, lighting, or other factors.

We reserve the right to correct errors, update product information, and modify or discontinue products at any time without prior notice.

4. Product Availability

All products are subject to availability.

We reserve the right to limit quantities purchased by a customer, household, or order where reasonably necessary, including in cases of suspected fraud, resale activity, or unusual purchasing behavior.

If a product becomes unavailable after you place an order, we may contact you regarding the order or provide a refund where appropriate.

5. Prices

All prices displayed on our website are shown in the applicable currency at checkout.

Prices may change at any time without prior notice.

The price charged for your order will be the price displayed at the time you complete your purchase, subject to obvious pricing errors.

Where applicable, taxes, duties, customs fees, and other charges may be calculated at checkout or may be payable by the customer depending on the destination and applicable law.

6. Orders

When you place an order, you are making an offer to purchase the products selected in your order.

After submitting your order, you may receive an order confirmation email. This confirmation does not necessarily mean that the order has been accepted if we later identify an issue affecting the order.

We reserve the right to refuse, limit, or cancel an order where permitted by law, including in cases involving:

  • Suspected fraud or unauthorized activity

  • Incorrect pricing or product information

  • Product availability issues

  • Unusual or excessive ordering activity

  • Billing or payment problems

  • Violations of these Terms

If we cancel an order after payment has been processed, we will issue an appropriate refund.

7. Payment

You agree to provide current, accurate, and complete payment and billing information.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payments are processed through third-party payment providers. Shailyne does not store complete payment card details on its own systems where payment processing is handled by a third-party provider.

8. Shipping and Delivery

Shipping times displayed on our website are estimates unless expressly stated otherwise.

Delivery times may be affected by factors outside our control, including carrier delays, customs processing, weather, holidays, incorrect delivery information, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information.

For international orders, customers may be responsible for applicable customs duties, import taxes, brokerage fees, or other charges unless otherwise stated at checkout.

For more information, please review our Shipping Policy.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

Where applicable, customers may request an eligible return within 15 days of delivery, subject to the conditions stated in our Return & Refund Policy.

Customers are generally responsible for return shipping costs for voluntary returns, including returns due to change of mind or personal preference, where permitted by applicable law.

Nothing in these Terms limits mandatory consumer rights applicable to customers in the European Union, the United States, or other jurisdictions.

10. Intellectual Property

All content on the Shailyne website, including but not limited to:

  • Logos

  • Brand names

  • Product names

  • Product photographs

  • Graphics

  • Videos

  • Text

  • Website design

  • Icons

  • Images

  • Software

  • Marketing materials

is owned by or licensed to Shailyne and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, copy, sell, publish, or commercially exploit our content without our prior written permission.

11. User Content

If you submit reviews, photographs, videos, testimonials, comments, or other content to Shailyne, you represent that you have the right to submit that content.

By submitting content, you grant Shailyne a non-exclusive, worldwide, royalty-free license to use, reproduce, display, modify, publish, and distribute the content for business and marketing purposes, subject to applicable law.

You remain responsible for the content you submit.

We reserve the right to remove content that we reasonably believe is unlawful, misleading, abusive, defamatory, fraudulent, or otherwise inappropriate.

12. Prohibited Uses

You may not use our website:

  • For any unlawful purpose.

  • To violate applicable laws or regulations.

  • To engage in fraudulent activity.

  • To impersonate another person or entity.

  • To interfere with the security or operation of the website.

  • To introduce malicious code, viruses, or harmful software.

  • To collect information about other users without authorization.

  • To attempt to gain unauthorized access to our systems.

  • To copy or exploit our website or content for commercial purposes without permission.

We reserve the right to restrict or terminate access to the website where permitted by law.

13. Third-Party Services and Links

Our website may use third-party services, applications, payment providers, shipping providers, analytics services, advertising platforms, or other third-party tools.

Third-party services may have their own terms and privacy policies.

Shailyne is not responsible for the content, policies, availability, or practices of third-party websites or services that we do not control.

14. Accuracy of Information

We do not guarantee that all information available on our website will always be complete, accurate, current, or error-free.

We reserve the right to correct errors and update information at any time.

However, nothing in this section excludes or limits any legal rights or remedies that cannot legally be excluded or limited.

15. Disclaimer

To the maximum extent permitted by applicable law, the Shailyne website and its content are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, secure, or free from errors.

Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Shailyne will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

This limitation does not apply where such liability cannot legally be excluded or limited, including certain consumer protection rights, personal injury caused by negligence where applicable, fraud, or other liabilities that cannot legally be waived.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Shailyne harmless from claims, losses, liabilities, damages, and expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another party's rights.

This provision does not apply to the extent that the claim results from Shailyne's own unlawful conduct or where such indemnification is prohibited by applicable law.

18. Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

19. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, products, services, or applicable legal requirements.

The updated version will be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

20. Governing Law

These Terms are subject to applicable laws.

Nothing in these Terms is intended to deprive consumers of mandatory protections or rights provided by the laws of their country or state of residence.

Where mandatory consumer protection laws apply, those laws will continue to apply regardless of any conflicting provision in these Terms.

21. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect.

22. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the terms governing your use of the Shailyne website and your purchases from us, except where additional terms are expressly provided.

23. Contact Us

If you have questions about these Terms, please contact:

Shailyne Customer Support
Email: byshailyne@gmail.com

Website: Shailyne